Polar Air 360º Services

We don’t just deliver HVAC solutions – we’re with you every step of the way to ensure we create your ideal indoor climate.

Our expert services cover everything from planning and installation to educational training, helping you to build spaces with confidence.

Customer Services

From concept to comfort, we’ve got you covered.

Our 360º service ensures expert guidance from pre-sales consultation to precision engineering, and ongoing after-sales support. Our deep understanding of your challenges drives us to deliver solutions engineered to meet and exceed your standards.

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Pre-Sales

01   Consultation & advice

Thorough consultations and detailed analysis with our expert team to understand your project needs and goals.

02   Customization options

Multiple customization options available* including different connection configurations, unit dimensions and color options.

03   Advanced tools

Including PA SELECT software for  product selections, Revit/BIM files for planning, and technical data sheets.

04   Polar Air academy

Product, installation, and maintenance training programs to equip your team with the knowledge and skills needed for success.

05   Sales & engineer experts

Specialist teams to support your project from start to finish, offering valuable selection and application assistance.

06   In-house procurement

Supply chain control direct from factory, with competitive pricing and logistics to reduce complexity and lead times.

After-Sales

01   Technical support

Dedicated technical support team, available via Helpdesk or on-site, to resolve any product or installation issues.

 

02   Warranty & spare parts

Warranty coverage and readily available spare parts means that your fan coils remain in top condition.

03   Maintenance advice

Troubleshooting and maintenance advice to keep your fan coils running at their optimal performance.

Our PASELECT Software is specifically designed to help users choose the most suitable Polar Air fan coils for any project.

How we support our clients

Polar Air empowers engineers, designers, and contractors with precision-engineered HVAC solutions built to perform.

From concept to installation, we support professionals who demand reliability, efficiency, and technical excellence. Our deep understanding of your challenges drives us to deliver solutions to meet and exceed your standards.

Engineers

  • Design with precision using advanced selection tools.
  • Customize systems to exact project specs.
  • Integrate seamlessly with BMS.
  • Robust components for long-term performance.
  • Contractors

  • Install fast and efficiently with handy IOMs.
  • Simplify logistics with dedicated Polar Air team.
  • Access hands-on training for install and service.
  • Count on responsive support and spare parts.
  • Architects

  • Elevate aesthetics with sleek, discreet units.
  • Sustainability with energy-efficiency functions.
  • Maximize space with compact, scalable solutions.
  • Collaborate with Polar Air engineering team.
  • Property Owners

  • Cut utility costs with energy-saving systems.
  • Boost property value with advanced climate tech.
  • Enjoy comfortable, quiet indoor spaces .
  • Easily manage units with user-friendly controls .
  • Our trusted network of authorized representatives ensures you receive exceptional customer service and product availability worldwide.

    Application types: solutions for every space

    Polar Air fan coils are versatile solutions designed for a wide range of applications. Whether it’s multi-family homes, hospitals, or industrial spaces such as manufacturing, experience the reliability and performance of Polar Air in any setting.

    3D illustration of an office building showing HVAC system application

    Business

    Working environments equipped with computers and tech
    Offices · Data Server Rooms · Banks · Call Centers · Showrooms

    3D illustration of an embassy building showing HVAC system application

    Government

    Owned or controlled by public authorities
    Post Offices · Courthouses · Town Halls · Embassies · Prisons · Military & Emergency Services

    3D illustration of a retail store building showing HVAC system application

    Commercial

    Retail and service-orientated businesses for recreation
    Airports · Museums/Galleries/Theaters · Stores & Shopping Malls · Supermarkets · Gyms/Sports Facilities · Places of Worship

    3D illustration of a classroom showing HVAC system application

    Educational

    Learning and academic spaces for students and staff
    Academies · Schools · Universities · Colleges · Libraries · Campus Buildings

    3D illustration of a hospital building showing HVAC system application

    Healthcare

    Deliver medical related services or promote wellness
    Hospitals · Clinics · Nursing Homes · Wellness Centers · Laboratories · Morgues

    3D illustration of a hotel building showing HVAC system application

    Hospitality

    Provide lodging, food, and entertainment for guests
    Hotels · Restaurants · Cafes · Bistros

    3D illustration of a residential house showing HVAC system application

    Residential

    Housing and living for individuals and families
    Houses · Apartments/Condos · High-Rise · Assisted Living · Villas · Air BnBs · Student Accommodation/Residence Halls

    3D illustration of an industrial data server room showing HVAC system application

    Industrial

    Focused on manufacturing or professional processes
    Factories · Plants · Warehouses/Distribution Centers · Data Centers · Agricultural

    Learn. Lunch. Level Up.

    Explore our range of professional education sessions designed for professionals in the HVAC industry.

    They offer valuable insights and knowledge across a variety of topics related to fan coil systems. Whether you’re looking to deepen your technical expertise or solve challenges in niche applications, our sessions provide practical and informative content. 

    And they’re designed for convenience – whether you prefer on-site sessions or webinars, over lunch, during your workday, or after hours.

    Digital Balancing

    We explain the advantages of fan coil digital balancing, including our unique ADBS technology.

    Group Control

    A deeper look into challenges of boutique hotels without BMS and how group control can help.

    Hydronic Technology

    We explore hydronic fan coil advantages, and why they should be considered a core system part.

    School Applications

    A deeper look into the challenges and requirements of educational or school applications.

    Request an educational session today

    Fill out the form below to learn more about our training sessions, and we’ll be in touch soon.

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    Polar Global Group S.L. will process your personal data to respond to your requests. You may exercise your rights of access, rectification, deletion, and portability of your data, as well as restriction and objection to its processing, and the right not to be subject to decisions based solely on the automated processing of your data, where applicable, by emailing connect@polarglobalgroup.com. We recommend that you read and accept the Privacy Policy before providing us with your personal data.

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